Last updated March 14, 2021
Processing and custom making your order take between 5-10 business days, processing times take time as each order is preciously custom made💖. Please note that we don’t ship and process orders on weekends.
Orders are handled and shipped out from our workshop in the United States. Please allow extra time for your order to be processed during holidays and sale seasons.
Once your shoelace charms are ready, here are our expected delivery times:
United States (USPS): 5–14 days
Australia (4PX): 5-12 days
United Kingdom (4PX): 6-8 days
Canada (4PX): 7-15 days
Rest of the world (4PX): 7-25 days
In some cases, We may ship your order via FedEx or DHL instead of USPS when it is more time-efficient.
Will I be charged with customs and taxes?
The prices displayed on our site are tax-free in US Dollars, which means you may be liable to pay for duties and taxes once you receive your order.
Import taxes, duties and related customs fees may be charged once your order arrives at its final destination, and are determined by your local customs office.
Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.
If you have any questions about Shipping & Delivery, please contact us:
- By email: firstname.lastname@example.org
- By visiting this page on our website: https://www.shoelatch.com/contact-us/